What are the advantages of video call when shuttle mediation is required?...

Remote mediation is the process of conducting a mediation session via video or phone call. All participants including the mediator communicate remotely which can provide a pragmatic solution if face-to-face mediation is not possible due to factors such as: location, personal issues or self-isolation restrictions.

This means that mediators are capable of offering specialist services to clients all over the world. Remote mediation provides participants the luxury of mediation which may have been unachievable for them previously.

Can mediation be done over the phone?

Mediation can occur from any location remotely provided the participants and mediator are comfortable to do so. Telephone or video call mediation is a highly effective and practical alternative when face-to-face mediation is not possible. Marcia Mediation will manage the remote mediation to provide the most efficient use of your time, to allow for the swiftest a settlement possible.

Does remote mediation work as well as face to face mediation?

Remote mediation does work. Whilst some people may prefer a face-to-face mediation there are many benefits to remote mediation as an alternative option. All issues that can be discussed face to face can also be discussed over a video call, and the mediator can arrange group or individual calls in the same way that meetings would be conducted.

Who is remote mediation for?

  • Those who have busy schedules or would find it difficult to get to a certain location. Less time and cost are involved in terms of travel with remote mediation.
  • On a larger scale, accessibility is given to all people geographically and across time zones so even if you or other people involved is not in the country, sessions can take place.
  • You may participate in a remote session in any place of your choosing which access to a computer or phone and WiFi. This makes it a stress-free solution to those with social anxiety issues.
  • It is a practical solution for those with mobility issues.
  • It can be performed for those in self-isolation.
  • The mediation process can be very sensitive for some. Sometimes it is beneficial for both parties to be physically separate during mediation.

What is the process of remote mediation?

  • Initial conversation with the mediator, if necessary, regarding the process of remote mediation.
  • Parties involved may be asked to sign an agreement electronically.
  • Only those who are parties to the Agreement should be in attendance and listening to the call.
  • The mediator will work between the parties in the usual way, having conversations with each party to facilitate an agreement between the party.
  • A joint session hosting all parties to the mediation can take place if necessary, otherwise focussed conversations with the individual parties will take place.
  • Parties will be able to take breaks in between conversations with the mediator but should remain close to their computer or telephone so that they can return to the conversation if or when needed quickly.
  • An Agreement, if reached, can be signed by the parties electronically.

Remote mediation is an essential offering in family mediation, and one of the many ways we can help you and your family to move past conflicts and negative situations. If you would like to speak to us about mediation get in touch or call us on 01614253940